We’d Love to Hear From You
Have a question about an order, custom gift box, or listing your brand on PinkNet? Our team is always a message away.
Instant WhatsApp Support
Order inquiries, gift box customizations, stock status checks, and shipping updates.
Official WhatsApp Line
+94 77 123 4567
Email Us
hello@pinknet.com
Studio Address
Level 4, Orchid Tower, Colombo 03, Sri Lanka
Send a Message
Fill in your details and we will get back to you promptly.
Frequently Asked Questions
How does WhatsApp ordering work?
When you click "Order via WhatsApp" on any product or select multiple items in your WhatsApp Cart, PinkNet automatically formats a clean WhatsApp message with product links, names, and prices. Simply send the message, and our team will confirm stock and coordinate your delivery details immediately.
What payment methods are accepted?
We accept Cash on Delivery (COD) island-wide as well as direct bank transfers. All payment details and transfer slips are confirmed securely with our customer concierge on WhatsApp.
Can I customize gift hampers?
Yes! All our gift boxes (Birthday, Bridal, Self-Care) can include custom handwritten cards and tailored product selections. Just send us a WhatsApp message with your preferences.